Terms of Use

Welcome to Lifepin

These Terms and Conditions of Use (“Terms”) form a legally binding agreement between you and Lifepin regarding your access to and use of the Lifepin mobile application, web application, website and related products and services (collectively, the “Services”).

Please read these Terms carefully before using Lifepin.

By creating an account, accessing or using Lifepin, you confirm that you have read, understood and agreed to these Terms.

Our Privacy Policy and Community Guidelines also apply to your use of Lifepin and should be read together with these Terms.

If you do not agree to these Terms, you should not create an account or use Lifepin.

1. Eligibility and account registration

1.1 Age Requirement

Lifepin is intended only for individuals who are:

• at least 22 years old; and
• not older than 70 years old.

Individuals aged 21 or younger are not permitted to use Lifepin.

Individuals aged 71 or older are not eligible to create or maintain a Lifepin account.

We may use identity and age-verification measures to enforce these requirements.

If we reasonably believe that you do not meet our age requirements, we may request additional verification, restrict your account, suspend your account or terminate your account.

1.2 Your Account

To use certain Lifepin features, you must create an account.

You agree to:

• provide accurate and truthful information;
• use your real identity;
• provide your correct date of birth and age;
• keep your account information reasonably up to date;
• maintain the confidentiality of your login credentials;
• use only your own account; and
• notify us promptly if you believe another person has gained unauthorised access to your account.

You may not:

• create an account for another person without authorisation;
• share your account with another person;
• sell, transfer or give your account to another person;
• impersonate another individual;
• intentionally provide false identity information; or
• create another account to evade a suspension, ban or other enforcement action.

You are responsible for activity conducted through your account unless that activity resulted from circumstances for which you are not legally responsible.

1.3 Identity Verification

Lifepin may require identity verification as a condition of registration or continued use of the Services.

Verification may involve information such as:

• National Identification Number (NIN);
• passport or other approved identity document;
• facial photographs;
• facial geometry or biometric verification;
• legal name;
• date of birth; and
• other information reasonably necessary to establish identity or eligibility.

Our collection and use of verification information is explained in our Privacy Policy.

Successful identity verification confirms only the matters actually checked by Lifepin or its verification provider. It does not guarantee that every statement a user makes on Lifepin is accurate.

2. Your responsibilities

Lifepin is intended to help people discover and build meaningful relationships.

You agree to use Lifepin honestly, safely and respectfully.

You agree to:

• comply with applicable laws;
• comply with these Terms and our Community Guidelines;
• provide truthful information about yourself;
• respect the privacy and rights of other users;
• communicate respectfully;
• use information obtained through Lifepin only for legitimate personal relationship purposes; and
• take reasonable precautions when communicating with or meeting other users.

You remain responsible for your interactions and decisions involving other users.

3. Community rules and prohibited conduct

You must not use Lifepin to engage in unlawful, harmful, deceptive, abusive or inappropriate conduct.

Without limiting our Community Guidelines, you must not:

• engage in illegal activity or encourage illegal conduct;
• impersonate another person;
• create fake or misleading accounts;
• intentionally misrepresent your identity, age or material personal information;
• harass, threaten, intimidate or stalk another person;
• engage in abusive or degrading behaviour;
• discriminate against or promote hatred against individuals or groups in violation of applicable law or our Community Guidelines;
• pressure, threaten or coerce another user into sexual, romantic, financial or other activity;
• share intimate images or recordings without the consent of the person depicted;
• publish another person’s private information without permission;
• exploit, sexualise or otherwise harm minors;
• upload child sexual abuse material or any content that sexually exploits a minor;
• upload obscene or unlawful pornographic material;
• promote violence or credible threats of violence;
• defraud or attempt to defraud another person;
• request money through scams or deceptive conduct;
• engage in romance scams or investment scams;
• solicit users for prostitution, trafficking or other unlawful sexual services;
• use Lifepin primarily for commercial solicitation, advertising or recruitment without our permission;
• send spam or unsolicited commercial messages;
• operate bots, fake engagement systems or automated accounts;
• manipulate Lifepin’s matching systems;
• scrape, harvest or systematically collect user information;
• misuse reporting or complaint systems;
• knowingly make malicious or materially false reports;
• attempt to gain unauthorised access to Lifepin’s systems;
• interfere with the proper functioning of the Services;
• introduce viruses, malware, spyware or malicious code;
• reverse engineer, decompile or attempt to extract Lifepin’s source code except where expressly permitted by applicable law; or
• otherwise violate these Terms or our Community Guidelines.

4. Safety and interactions with other users

Lifepin provides tools intended to help users discover and communicate with other people. However, Lifepin cannot guarantee the intentions, behaviour, honesty, compatibility or safety of every user.

Although Lifepin may verify certain identity information, identity verification is not the same as a criminal background check and does not verify every statement contained in a user’s profile.

Lifepin does not currently conduct routine criminal background checks on every user.

We may, where legally permitted and reasonably appropriate, conduct additional checks or cooperate with appropriate authorities in connection with safety concerns, suspected fraud, unlawful activity or serious violations of our policies.

You should exercise reasonable care when communicating with or meeting another user, including when deciding whether to disclose personal information or meet in person.

If you experience threatening, abusive, fraudulent or inappropriate behaviour, you can block or report the relevant user through Lifepin.

Where necessary, you should also contact the appropriate emergency service or law-enforcement authority.

5. Content on Lifepin

There are generally three categories of content available through Lifepin:

1. “Your Content” — information, photographs, messages and other material you submit to Lifepin;
2. “Member Content” — content submitted by other Lifepin users; and
3. “Lifepin Content” — content, technology and intellectual property owned by or licensed to Lifepin.

6. Your content

You are responsible for Your Content.

You represent and warrant that:

• you own Your Content or have the necessary rights to provide it;
• providing Your Content does not violate another person’s intellectual property, privacy, publicity or other rights;
• Your Content complies with applicable law; and
• Your Content complies with these Terms and our Community Guidelines.

You should not include information in publicly visible profile fields that you do not want other Lifepin users to see.

In particular, do not publicly post sensitive financial or authentication information such as:

• banking details;
• payment-card details;
• passwords;
• authentication codes; or
• other credentials that could compromise your security.

You should also exercise caution before voluntarily sharing your home address, telephone number, email address or other direct contact information with another user.

6.1 Licence to Lifepin

You continue to own Your Content.

However, by uploading or submitting Your Content, you grant Lifepin a non-exclusive, worldwide, royalty-free, sublicensable licence to host, store, reproduce, display, transmit, adapt for technical purposes and otherwise use Your Content only as reasonably necessary to operate, provide, secure, improve and support the Services.

For example, this licence allows us to:

• display your profile photograph to eligible users;
• technically resize or format photographs;
• store content on our servers;
• transmit messages you choose to send; and
• make reasonable technical copies necessary to operate Lifepin.

This licence does not transfer ownership of Your Content to Lifepin.

The licence generally ends when Your Content is deleted from our systems, except where:

• copies remain temporarily in backups;
• another user legitimately retains content you shared with them;
• retention is required or permitted by law;
• information is required for safety or fraud prevention; or
• retention is otherwise permitted under our Privacy Policy.

We will not treat this licence as permission to use your private photographs or personal content in unrelated advertising campaigns without any additional permission required by applicable law.

6.2 Content Removal

We may remove, restrict or disable access to Your Content if we reasonably believe that it:

• violates these Terms;
• violates our Community Guidelines;
• infringes another person’s rights;
• presents a safety or security risk; or
• must be removed to comply with applicable law.

7. Member content

Other Lifepin users own or control the content they provide.

Except as expressly permitted through the normal functionality of Lifepin, you do not acquire ownership rights in another user’s Member Content.

You must not:

• copy another user’s photographs for unauthorised purposes;
• commercially exploit Member Content;
• scrape Member Content;
• republish another user’s private information without permission;
• use Member Content to harass or stalk another person; or
• use information obtained through Lifepin for purposes inconsistent with the purpose for which it was shared.

A user’s ability to view another user’s profile or content does not give that user unrestricted rights to use or redistribute it.

8. Lifepin content and intellectual property

Except for Your Content and Member Content, Lifepin and its licensors own or control the intellectual property associated with the Services.

This may include:

• software;
• source and object code;
• databases;
• algorithms;
• matching systems;
• graphics;
• designs;
• text;
• logos;
• trademarks;
• icons;
• user-interface elements;
• audiovisual materials; and
• other proprietary content.

Subject to these Terms, Lifepin grants you a limited, personal, revocable, non-exclusive and non-transferable licence to access and use the Services for their intended personal purposes.

You may not, without authorisation:

• sell or commercially exploit Lifepin Content;
• copy or redistribute substantial portions of Lifepin Content;
• use Lifepin trademarks in a misleading manner;
• scrape Lifepin databases;
• create unauthorised derivative products based on Lifepin;
• bypass technical restrictions;
• reverse engineer Lifepin except where applicable law expressly permits it; or
• use Lifepin’s intellectual property for an unauthorised commercial purpose.

All rights not expressly granted to you remain reserved.

9. Matching and recommendation systems

Lifepin uses matching, recommendation and compatibility systems to help users discover people who may be relevant to them.

These systems may consider information such as preferences, profile information, compatibility answers, user activity and other factors described in our Privacy Policy.

Certain sensitive information, including HIV status, genotype and libido, may be used privately by Lifepin’s compatibility system where appropriate and permitted by law.

Such information is not displayed or disclosed to other users as explained in our Privacy Policy.

A recommendation, compatibility result or match is not a guarantee that two users will be personally, medically, emotionally, sexually, religiously or otherwise compatible.

Lifepin does not guarantee that:

• a particular match will be successful;
• another user will respond;
• a user will enter a relationship;
• a relationship will lead to marriage; or
• information supplied by another user will remain accurate indefinitely.

Users remain responsible for their own relationship decisions.

10. Privacy

Our collection, use, storage and disclosure of personal information are described in the Lifepin Privacy Policy.

By using Lifepin, you acknowledge that your personal information will be processed as described in our Privacy Policy and in accordance with applicable law.

Where separate consent is required for sensitive personal information or another processing activity, we will request that consent separately.

Your agreement to these Terms does not replace any separate consent required under applicable data protection law.

11. Paid features and payments

Lifepin may offer paid features, packages or other digital services.

The price, benefits, duration and any additional conditions applicable to a purchase will be displayed before you complete the transaction.

11.1 No Automatic Renewal

Unless Lifepin expressly introduces and clearly identifies a different product in the future:

Lifepin paid packages do not automatically renew.

When a paid package ends or is exhausted, we will not automatically charge you for another package.

If you wish to continue using the applicable paid features, you must make another purchase.

11.2 Payment Processing

Payments may be processed through Lifepin or an authorised third-party payment provider.

By completing a purchase, you authorise the applicable payment provider to charge the payment method you select.

Additional terms imposed by a payment processor or app-store provider may also apply.

11.3 Prices

Prices and any applicable charges will be shown before purchase.

You are responsible for reviewing the relevant price and package information before confirming payment.

11.4 Refunds

Except where required by applicable law or expressly stated at the point of purchase, completed purchases are generally non-refundable once the applicable paid service or digital benefit has been provided or made available.

However, nothing in these Terms excludes or limits any refund, remedy or consumer right that cannot lawfully be excluded.

Where applicable law requires a refund or another remedy—for example, because a paid service was not supplied as agreed—Lifepin will provide the remedy required by law.

Deleting your account does not automatically entitle you to a refund for benefits already supplied or used, subject always to your rights under applicable law.

12. Notifications and communications

Lifepin may communicate with you through:

• in-app messages;
• push notifications;
• email;
• SMS, where applicable; or
• other contact methods you provide.

Some communications are necessary to operate the Services, including:

• security alerts;
• verification messages;
• transactional information;
• account notices; and
• important updates concerning the Services or these Terms.

Marketing communications will be handled separately and may be subject to your consent or opt-out rights.

You may disable push notifications through your device settings.

You may unsubscribe from eligible marketing communications using the instructions provided in the message or by contacting lifepin.help@gmail.com.

13. Location-based features

Certain Lifepin features may use approximate or precise location information.

Depending on the feature and the permission you provide, your device may use technologies such as GPS or other location services.

If you disable location permissions, certain features may be unavailable or may not function correctly.

Additional information about location processing is contained in our Privacy Policy.

14. Reporting and enforcement

Users can report suspected violations through Lifepin’s available reporting features.

We may use a combination of:

• user reports;
• automated systems;
• technical signals;
• identity-verification information; and
• human review

to identify potential violations of these Terms or our Community Guidelines.

Depending on the circumstances, we may:

• issue a warning;
• remove content;
• limit account functionality;
• require additional identity verification;
• temporarily suspend an account;
• permanently terminate an account;
• prevent the creation of replacement accounts;
• preserve relevant information;
• report conduct to appropriate authorities where legally required or reasonably necessary; or
• take other proportionate action to protect Lifepin and its users.

Where reasonably appropriate, users may be given an opportunity to appeal an enforcement decision by contacting Lifepin Support or through an appeal mechanism made available within the Services.

Submitting an appeal does not guarantee that a decision will be reversed.

15. Account suspension and termination

15.1 Termination by You

You may delete your account through the account-deletion functionality provided within Lifepin.

Deleting the Lifepin App from your device does not delete your account.

Account information will be handled following deletion as described in our Privacy Policy.

15.2 Termination or Suspension by Lifepin

We may restrict, suspend or terminate your account where we reasonably determine that:

• you breached these Terms;
• you breached our Community Guidelines;
• your account presents a safety or security risk;
• you engaged in fraud or deception;
• you attempted to circumvent a previous enforcement action;
• you do not meet Lifepin’s eligibility requirements;
• continued access could expose Lifepin or another person to legal or security risk;
• we are required to do so by law; or
• another legitimate basis exists to restrict your access to protect the Services or our users.

Serious violations may result in immediate suspension or termination without prior warning.

15.3 Conduct Outside Lifepin

Where permitted by applicable law, we may take action concerning serious off-platform conduct where there is credible information that the conduct creates a material safety risk for Lifepin users or demonstrates serious fraud, abuse, violence or other conduct directly relevant to the safe operation of our platform.

15.4 Effect of Termination

Once your account is terminated:

• you lose the right to access the account;
• your profile may cease to be visible;
• access to unused paid features may end, subject to applicable consumer law; and
• certain information may continue to be retained in accordance with our Privacy Policy.

Provisions that by their nature should continue after termination—including intellectual-property provisions, liability provisions and dispute provisions—will continue to apply.

16. Copyright and intellectual property complaints

Lifepin respects intellectual-property rights.

If you believe content available through Lifepin infringes copyright or another intellectual-property right that you own or are authorised to enforce, you may send a complaint to lifepin.help@gmail.com.

Your complaint should include, where reasonably available:

1. your name and contact information;
2. identification of the protected work or right you believe has been infringed;
3. identification of the allegedly infringing material and sufficient information for us to locate it;
4. an explanation of why you believe the use is unauthorised;
5. a statement confirming that the information supplied in your complaint is accurate; and
6. confirmation that you are the rights holder or are authorised to act for the rights holder.

We may request additional information where reasonably necessary to investigate the complaint.

We may remove or restrict access to content where appropriate and may take action against repeat or serious infringers.

This procedure does not limit any rights or remedies available under applicable intellectual-property law.

17. Service availability

We aim to make Lifepin available reliably, but we do not guarantee that the Services will always be uninterrupted or error-free.

From time to time, we may:

• maintain or update the Services;
• change features;
• introduce new features;
• discontinue features;
• experience outages or technical problems; or
• restrict access for security or operational reasons.

Where reasonably possible, we will seek to minimise unnecessary disruption.

18. Disclaimers

To the fullest extent permitted by applicable law, Lifepin and its Services are provided on an “as available” basis.

We do not guarantee:

• that every user will be compatible with you;
• the accuracy of every statement made by another user;
• that every user has good intentions;
• that a match will result in communication, a relationship or marriage;
• uninterrupted availability of the Services; or
• that every technical defect will be immediately corrected.

Identity verification does not constitute an endorsement of a user and does not establish the truth of every profile statement.

Lifepin does not provide medical, genetic, psychological, legal or relationship advice merely by using information such as genotype, HIV status, faith, libido or other compatibility factors in its systems.

Users should seek appropriate professional advice where necessary.

Nothing in these Terms excludes warranties, rights or remedies that cannot lawfully be excluded under applicable law.

19. Limitation of liability

To the fullest extent permitted by applicable law, Lifepin will not be liable for indirect, incidental, special or consequential losses arising from your use of the Services where such liability may lawfully be limited.

Lifepin is not responsible for losses caused solely by:

• another user’s unauthorised or unlawful conduct;
• information a user voluntarily shares outside the functionality controlled by Lifepin;
• events outside Lifepin’s reasonable control; or
• misuse of the Services contrary to these Terms,

except to the extent Lifepin is legally responsible for such loss.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability that applicable law imposes for fraud, fraudulent misrepresentation, wilful misconduct or other non-excludable liability.

Nothing in these Terms removes any mandatory consumer rights available to you under applicable law.

20. Indemnity

To the extent permitted by applicable law, you agree to indemnify Lifepin against reasonable third-party claims, liabilities, damages and costs resulting directly from:

• Your Content infringing another person’s rights;
• your unlawful use of Lifepin;
• your intentional or materially negligent violation of these Terms;
• fraud committed by you through the Services; or
• your violation of another person’s legal rights.

This provision does not require you to indemnify Lifepin for losses caused by Lifepin’s own fraud, negligence, unlawful conduct or other liability that cannot legally be transferred to you.

21. Changes to the Services

Lifepin will continue to evolve.

We may introduce, modify or discontinue features where reasonably necessary for product, business, legal, security or technical reasons.

If a change materially affects a paid feature you have already purchased, we will deal with the change in accordance with applicable consumer law.

22. Changes to these Terms

We may update these Terms from time to time.

When we make material changes, we will provide appropriate notice, which may include:

• an in-app notice;
• email;
• a notice on our website; or
• a request that you accept updated Terms.

The updated Terms will identify their effective date.

Where required by law, material changes will not take effect until appropriate notice has been provided.

Your continued use of Lifepin after updated Terms become effective constitutes acceptance of those Terms where permitted by applicable law.

If you do not agree to an updated version, you may stop using Lifepin and delete your account.

23. Electronic communications

You agree that Lifepin may provide agreements, notices, disclosures and other communications electronically where permitted by law.

Electronic communications may be delivered through:

• the App;
• email;
• your account; or
• another electronic method you have provided or agreed to.

Nothing in this section limits any statutory right you have to receive particular information in another form.

24. Governing law and dispute resolution

These Terms are governed by the laws of the Federal Republic of Nigeria, without prejudice to any mandatory rights that apply to you under applicable consumer or other laws.

If a dispute arises between you and Lifepin, we encourage you to contact us first so that we can attempt to resolve the matter.

You may contact us at lifepin.help@gmail.com.

If we cannot resolve a dispute informally, either party may pursue any remedy available under applicable law.

Subject to mandatory laws governing jurisdiction, proceedings relating to these Terms may be brought before a court of competent jurisdiction in Nigeria.

Nothing in these Terms prevents a user from exercising a statutory right to submit a complaint to an appropriate regulator or authority.

25. General terms

Entire Agreement

These Terms, together with our Privacy Policy, Community Guidelines and any additional terms expressly applicable to a feature or purchase, constitute the agreement governing your use of Lifepin.

Severability

If any provision of these Terms is held to be unlawful, invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

No Waiver

If Lifepin does not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce it later.

Assignment

You may not transfer your rights or obligations under these Terms to another person without our permission.

Lifepin may transfer its rights or obligations as part of a merger, restructuring, acquisition, corporate reorganisation or other legitimate business transaction, subject to applicable law.

Headings

Headings are included for convenience and do not affect the interpretation of these Terms.

26. Contact us

If you have questions, complaints or concerns relating to these Terms or Lifepin, please contact:

Lifepin Support
Email: lifepin.help@gmail.com

27. Effective date

These Terms were last updated in September 2026.