Frequently asked questions.
Everything people ask before their first introduction, in one place.
About Lifepin
What is Lifepin?
Lifepin is a matchmaking platform for people who are intentional about finding a meaningful, lasting relationship that can lead to marriage.
We get to know who you are, what matters to you and what you're looking for, then use that information to help you discover people who may genuinely fit your life.
Who is Lifepin for?
Lifepin is for adults between 22 and 70 who are serious about meaningful relationships.
Whether you've never been married, are divorced or widowed, or are a single parent, you're welcome to join if you're looking for something genuine and lasting.
If you're looking primarily for casual dating or hookups, Lifepin isn't designed for that.
How is Lifepin different from dating apps?
Lifepin is built around intentional connections rather than endless swiping.
We consider more than photographs and basic profile information. What you tell us about your values, personality, faith, family plans, lifestyle, background, relationship goals and what matters to you in a partner helps determine the people you're introduced to.
We also verify members and use PINs so that taking the next step with someone involves intention from both sides.
How does Lifepin find matches for me?
Lifepin considers what you've told us about yourself alongside what you want in a partner.
This can include factors such as your relationship goals, personality, interests, lifestyle, faith, family plans, education, occupation, background, preferences and other things that matter when choosing a partner.
Some sensitive information may also be considered privately without ever appearing on your profile.
PINs and payment
What is a PIN?
A PIN is the small commitment both people make when they mutually choose to connect.
There's no monthly subscription. You purchase PINs, keep them in your account and use one only when you and another person both choose each other.
If the interest isn't mutual, your PIN isn't spent.
Why do both people use a PIN?
Because we believe interest should go both ways.
When two people mutually choose to connect, each person uses one PIN. This small commitment helps keep connections intentional and discourages people from casually accepting everyone without genuine interest.
Both say yes. Both use a PIN. Then you connect.
Why do I purchase my first PIN during verification?
As part of completing your account, you'll purchase your first PIN for ₦1,000 and verify your identity.
The ₦1,000 is not a verification fee.
Verification does not use your PIN. It remains in your account afterward, ready for you to use when you and someone else mutually choose to connect.
That means once you're verified, you already have your first PIN ready to go.
Does verification use my first PIN?
No.
Your first PIN remains yours after verification.
It is only spent when you and another person both choose to connect with each other.
What happens to my PIN if the other person doesn't choose me?
You keep it.
A PIN is only spent when the interest is mutual. If you express interest in someone and they don't choose to connect with you, your PIN remains in your account.
Do I have to pay a monthly subscription?
No.
Lifepin doesn't use automatically renewing monthly subscriptions.
You buy PINs when you need them and use them when a mutual connection happens.
How much do PINs cost?
Your first PIN costs ₦1,000 and is purchased when you complete verification.
Additional PIN prices and available PIN options are displayed on Lifepin before you make a purchase.
Can I use Lifepin for free?
You can begin creating your Lifepin profile without a monthly subscription.
To complete verification, you'll purchase your first ₦1,000 PIN. The PIN is not used for verification. It remains in your account and can be used for your first mutual connection.
After that, you only purchase additional PINs when you need them.
Verification and privacy
How does identity verification work?
Lifepin verifies members to help reduce fake profiles, impersonation and fraud.
For Nigerian users, verification may involve matching your NIN and identity information and completing photo or facial verification. Where appropriate, an approved government-issued identity document may also be used.
Users outside Nigeria may be asked to provide an approved identity document, such as a passport, together with other verification information.
Your verification information is private. Other users see that you're verified, not your NIN or identity documents.
Why does Lifepin need my NIN?
Your NIN helps us verify that you are a real person and that important identity information provided during registration corresponds with your verified identity.
Your NIN is never displayed on your profile or shown to other users.
Is my personal information private?
Yes. Different information has different visibility depending on why we need it.
Certain sensitive information, including your genotype and other private matching information, is never displayed to other users.
It may be securely used behind the scenes to help Lifepin find more suitable matches for you.
Your NIN, identity documents and biometric verification information are also private.
For more information, see our Privacy Policy.
Will another user see my HIV status, genotype or libido?
No.
Your HIV status, genotype and libido are private.
They are not displayed on your profile, not shown to potential matches and not revealed after you match.
Lifepin may use them privately when determining suitable matches.
Why does Lifepin ask personal questions?
Because some things that matter in a serious relationship aren't obvious from a photograph.
The questions help us understand who you are, the life you want to build and the things that matter to you when choosing a partner.
Some questions may be sensitive. Where required, we'll ask for your consent before processing sensitive information.
Connecting
How do I connect with someone?
When Lifepin introduces you to someone you're interested in, you can choose to connect.
If they choose you too, it's a mutual connection. One PIN is then used from each person's account, and you can begin getting to know each other.
If they don't choose you, your PIN stays yours.
Can I chat with someone I match with?
Yes.
Once you've mutually connected, you can chat and get to know each other before deciding whether you'd like to take things further or meet in person.
Can I meet Nigerians living outside Nigeria?
Yes.
Lifepin can include eligible Nigerians living in Nigeria and abroad.
Users may be required to complete the identity-verification method applicable to their circumstances before fully participating on Lifepin.
Safety
Is Lifepin safe?
We've designed Lifepin with safety, identity and privacy in mind.
We use identity-verification measures, provide Block & Report tools and have rules against impersonation, fraud, harassment, scams and other harmful behaviour.
However, no online platform can guarantee another person's behaviour. Always exercise reasonable care when communicating with someone new or deciding to meet in person.
Read our Community Guidelines for more information.
Does Lifepin conduct background checks?
Identity verification and background checks are different things.
Lifepin verifies identity, but we do not currently conduct routine criminal background checks on every member.
A verified badge means that the member has completed Lifepin's applicable identity-verification process. It should not be interpreted as a guarantee of someone's character, history or behaviour.
Can I block or report someone?
Yes.
If someone makes you uncomfortable or violates our Community Guidelines, you can block or report the account through Lifepin.
Reports may be reviewed and appropriate action taken where necessary.
Using Lifepin
Is Lifepin an app?
Lifepin currently runs as a Progressive Web App (PWA).
That means you can use Lifepin directly through your browser without downloading it from an app store. You can also add Lifepin to your phone's Home Screen, where it opens and works much like a regular app.
Do I need to download Lifepin from the App Store or Google Play?
No.
Lifepin runs in your phone's browser, so there's nothing to download. Register to create your account and start your profile.
Once you're in, you can add Lifepin to your Home Screen for quick access, just like an app.
How do I join Lifepin?
It's simple:
- Visit www.lifepin.love
- Tap Get Started.
- Tell us about yourself.
- Tell us what matters to you in a partner.
- Purchase your first ₦1,000 PIN and complete verification.
- Start discovering people.
Your first PIN remains in your account after verification, ready for your first mutual connection.
Can I change my answers later?
Many profile details and preferences can be updated.
Certain verified or sensitive information may have additional restrictions to protect the integrity of the platform. If something you cannot edit is incorrect, contact Lifepin Support.
Can I delete my account?
Yes.
You can delete your Lifepin account through your account settings.
Removing Lifepin from your Home Screen or closing your browser does not delete your account.
For information about what happens to your information after account deletion, see our Privacy Policy.
Need more help?
Contact Lifepin Support.
Ready to meet someone who means it?
Verified before your first introduction.